What We Collect and Why We Use It
When you open an account with us, we collect the information needed to verify your identity, process transactions, and keep your account secure. This includes your name, email address, contact number, and payment details tied to methods like Touch 'n Go eWallet, Boost, or GrabPay. We
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use this data to process deposits and withdrawals, respond to account queries, and meet the requirements that apply where local law permits us to operate. We do not sell your personal data to third parties. Where we share it — for example, with payment processors handling
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your Touch 'n Go eWallet or GrabPay transactions — it goes only to parties bound by confidentiality obligations. We retain your data for as long as your account remains active and for the period required under applicable law after closure. You can request a copy of
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your data or ask us to correct inaccuracies at any time through our support channels. Access and eligibility to our services depend on local law and are available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.